Privacy Policy for Online and Electronic Use

SoHo Playhouse is strongly committed to protecting the privacy of its online guests, customers, members, donors, and friends. We do not collect personally identifiable information about individuals-such as their names and postal and/or email addresses-except when it is knowingly provided by such individuals. We believe that maintaining privacy on the Web is very important and we hope you will read this privacy policy carefully so that you will clearly understand both our commitment to you and your privacy and our method of collecting and using information. This privacy policy only applies to transactions made, and data gathered, on SoHoPlayhouse.com Web site and does not apply to any other Web site. The terms of this privacy policy shall govern all interactions with SoHo Playhouse through either SoHo Playhouse’s site or email. A link to the privacy policy can be found on our home page and on every page on our website. By using SoHo Playhouse website or communicating with SoHo Playhouse by email, you agree to the terms of this privacy policy.

Information Provided by Visitors

You may use SoHo Playhouse website without submitting any personally identifiable information.

When you make a donation, purchase a Membership or purchase tickets to any event online SoHo Playhouse will ask you to create an account and ask you to provide personally identifiable information necessary to process and service your donation, Membership and/or order that may include your name, billing and shipping postal addresses, telephone number, email address, and credit card number. When you make a donation, purchase a Membership or purchase tickets to any event online, your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided for our records and to facilitate customer service. You may also be asked for additional information required to complete and service your request.

How SoHo Playhouse Uses Information Provided by Visitors

SoHo Playhouse never shares with third parties any email address you provide when you make a donation, purchase a Membership or purchase tickets to any event online, through the mail, in person, or on the telephone except as required by law. Member and Donor names are deleted from SoHo Playhouse mailing list when it is shared with other companies.

The SoHo Playhouse will occasionally share constituent mailing addresses with other theater companies for one-time-only usage to promote discounts to other theatrical events. If you do not wish to have your address shared, please contact us at boxoffice@sohoplayhouse.com

Children Under Thirteen Years of Age

We do not knowingly collect personally identifiable information from children under thirteen years of age.

Emails and Newsletters

SoHo Playhouse regularly sends email newsletters to our registered email subscribers. On occasion, we may send emails to individuals such as registrants and members who have provided us with their email address, informing them of events or promotions we think might be of interest to them. SoHo Playhouse also sends promotional emails to customers and those individuals who have requested a brochure. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.

Emailing SoHo Playhouse

SoHo Playhouse tries to respond to email messages requiring a response within seven business days. We try to respond to customer service inquiries related to a purchase within forty-eight hours. If you email, your message and email address will be forwarded to the appropriate department within SoHo Playhouse. SoHo Playhouse may choose to save this information. SoHo Playhouse is pleased to hear from you. However, any message, material, business information, ideas, concepts, unsolicited scripts, or other information sent to SoHo Playhouse by email will be treated as non-confidential and non-proprietary.

Data Security

SoHo Playhouse makes every reasonable effort to ensure that all of the transactions that occur on our Web site are secure. All credit card numbers submitted to the site are encrypted using "Secure Socket Layer" (SSL) encryption. SSL technology is an industry standard for protecting sensitive information as it is transmitted over the Internet.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online.

Third-Party Service Providers

SoHo Playhouse may engage reputable third-party vendors in order to help us manage our Web site and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our Web site. We requires its vendors by contract to maintain the confidentiality and security of Theater information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by SoHo Playhouse.

Our site may contain links to other Web sites such as our third-party vendors. Once you leave our Web site, this privacy policy will not apply.

Contact Information

If you have any questions regarding this privacy policy, please contact:

SoHo Playhouse

15 Vandam St.

New York, New York 10013

Email: boxoffice@sohoplayhouse.com

Telephone: (212) 691-1555 

Changes to Privacy Policy

SoHo Playhouse may revise its privacy policy at any time. We encourage you to visit this page periodically to review our current policy so that you will always know what information we gather and how we may use that information.

Update effective January 1, 2019